An October 27 report on an MGMA poll found that 63% of 214 responding medical groups are increasing RCM automation in 2026. Coding, prior authorization, denials, and appeals are leading targets. On October 29, Knack RCM and Prosper AI also announced a partnership to automate payer phone calls for benefits verification, authorization status, and claims follow-up, with human specialists handling more complex decisions.
Why it matters:
AI is beginning to automate tasks that previously required billing employees to spend hours calling insurers.